Sign in
Open the add-on in Adobe Express and connect with Google when prompted. Sign-in is required for credits, preferences, and generation.
Support
Help for NioLeads add-ons for Adobe Express
Find quick answers for sign-in, credits, voice generation, and adding audio to your designs in Adobe Express. If you still need help, send us a short note and include the add-on name, your browser, and any error message.
Support email
We usually need your add-on name, document context in Adobe Express, browser, and a screenshot or exact error message to troubleshoot quickly.
help@nioleads.comGetting started
Create a voiceover in four steps
Choose a voice
Browse available voices, preview audio samples, and use filters such as language, gender, age, or voice name when available.
Add your script
Paste or type your text, keep each generation within the 2,000-character limit, and add optional voice effect tags for pauses or emphasis.
Generate and insert
Review the estimated credit usage, generate the voiceover, and let the add-on place the MP3 audio into your current design in Adobe Express.
FAQ
Common questions
Do I need to sign in?
Yes. Some add-on features require Google sign-in so we can connect your add-on session for Adobe Express with credits, saved preferences, and generation history.
How do credits work?
Text-to-voice generation uses credits based on the text you submit. The add-on shows estimated usage before generation and links to credit plans or top-ups when more credits are needed.
Why can I only submit 2,000 characters?
The current text-to-voice workflow supports up to 2,000 characters per generation. For longer scripts, split the text into shorter sections and generate them one at a time.
Why do available voices or languages change?
Voice availability depends on the generation service and may vary by language, metadata, or service status. If a voice is missing, refresh the add-on and try again later.
What should I do if audio does not insert into my design?
Keep your document open in Adobe Express, retry insertion from the error screen if available, and make sure your browser has not blocked add-on popups or downloads.
Troubleshooting
Quick checks before contacting us
These fixes cover the most common issues with sessions, credits, voice loading, and audio insertion.
Session expired
Return to the login screen and connect Google again.
Not enough credits
Open the credits page from the add-on and purchase a plan or top-up.
Voices are not loading
Reload your Adobe Express tab, check your network connection, and try reopening the add-on.
Generation failed
Shorten the text, remove unsupported effect tags, and try again. If it continues, contact support with the error message.